Privacy Policy

Overview

Get That Gunk LLC ("Get That Gunk," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website at getthatgunk.com or our mobile application.

Information We Collect

We collect the following types of information:

• Personal identifiers: Name, email address, phone number, and service address
• Payment information: Processed securely through Stripe. We do not store credit card numbers on our servers.
• Service information: Trash day, number of cans, service plan, and service history
• Communications: SMS messages and emails you send to us
• Usage data: How you interact with our website and mobile app

How We Use Your Information

We use your information to:

• Schedule and deliver trash can cleaning and soft wash services
• Process payments and manage your subscription
• Send service reminders, appointment confirmations, and billing notifications via SMS and email
• Send promotional offers related to our services (with your consent)
• Respond to customer service inquiries
• Improve our services and website

SMS Communications

If you provide your phone number and consent to receive SMS messages, we will send you service-related and promotional text messages. You can opt out at any time by replying STOP to any message. We will never sell your phone number or share it with third parties for their marketing purposes. For full SMS terms, see our SMS Terms & Conditions.

How We Share Your Information

We do not sell your personal information. We may share information with:

• Stripe — to process payments securely
• Twilio — to deliver SMS messages
• Supabase — to store your account and service data securely
• Law enforcement — if required by law

Data Security

We take reasonable steps to protect your personal information. Your payment data is handled exclusively by Stripe, a PCI-compliant payment processor. Account data is stored on secured, encrypted servers.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your personal information
• Opt out of SMS communications at any time by replying STOP
• Cancel your subscription at any time through the app

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or SMS. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, contact us at:

Get That Gunk LLC
Payson, UT 84651
(385) 422-8070
support@getthatgunk.com